[b] :cry: I recently tried to download the service pack 3 which was for some reason that I don't know, denied..and ever since this time, my Clean program will not work and clean completely.. it starts up fine, gets half way done and a message comes up telling me that clean had encountered a problem and must close.. I have used it for many months and never any problems..I uninstalled it and re-downloaded the 18.104.22.168..from a WINZipfile,, and it does the same thing.. Am using WIN/XP also have loaded this while no virus program is on.. and I don't have a personal firewall on either.. but if there is a firewall with IE or my system or in AVG I do not know how to turn that off.. I also have screen shots of every event that it puts up as in the errors it's giving me..Can anyone please advice me what to do to fix this.. I love using my clean program..
Thanks SS33 [/b]